Frequently Asked Questions

Find frequently asked questions about Vetwest and veterinary care for your pets below. 

Vetwest has sixteen veterinary hospitals across Perth. Our clinics are located in: Armadale-Byford, Ballajura, Bibra Lake, Canning Vale, Carine/Duncraig, Clarkson/Mindarie, Cockburn/Success, Currambine, Ellenbrook, Mandurah, Midland/Midvale, Rockingham, South Perth, Wanneroo, Whitfords/Hillarys and Yokine.

Find more information including contact details, directions and booking details here >

Our hospitals offer extended opening hours including weekday trading from 7.30 am - 7.00 pm and weekends on Saturday and Sunday from 8 am - 5 pm (check your local Vetwest for Sunday trading). If your pet has a medical emergency during our opening hours please contact your local Vetwest clinic. If your pet becomes ill or is injured outside of these hours you can call your local Vetwest clinic and our answering machine will provide details of the nearest after-hours emergency care surgery or you can find more information here.

We ask that you please make an appointment prior to seeing us so that we can ensure your waiting time is minimised. Of course, if you have an emergency you can bring your pet straight in.

You can book an appointment by calling any of our Vetwest hospitals across Perth or you can book your appointment online by clicking the book online button in the website header. 

Zip Pay, Zip Money, Afterpay and GapOnly™ are now all available at Vetwest. Now there are more options to help you to give your pets the care they require when they need it. Plus we accept cash and most major credit cards.

Find out more here >

The Total Wellness Plan is an annual healthcare plan designed to make it easier and more affordable to give your pet the care they deserve. With our focus on preventative care, we're helping you give your pets a healthier and happier life.

With no waiting periods, you can start enjoying all the benefits of the plan today! Find out more here.

Vetwest offers Puppy Preschool at most of our 16 locations. Puppy Preschool is a must for all owners looking to give their puppy the very best start in life and the opportunity to grow into a well behaved, sociable dog. Classes are designed for puppies between 8 to 15 weeks* of age, as this is the critical learning stage when puppies gain important socialisation skills and learn the basics of being a good dog! Find out more today.

Your veterinarian is not only your pet's general physician, but also its surgeon, radiologist, dentist, dermatologist, neurologist, ophthalmologist, psychiatrist, ears/nose/throat doctor, and veterinary pharmacist. Your veterinary bill is a reflection of the costs of maintaining suitable facilities, equipment, and trained and experienced staff to provide the level of care that is expected in animal medicine today.

Although it may feel as if you are paying more for your pet's health care than your own, chances are you may be used to Medicare rebates, prescribed pharmaceutical scheme benefits and healthcare insurance for your own medical services. Consequently, you often do not see the total bottom-line figure for your own medical bills. When human health care costs are added up - there is no comparison to the much lower veterinary care costs.

Just like an appointment at your GP, our standard 15-minute consultation at Vetwest is appropriate to address one health concern for your pet. If you have two or more health concerns or a complicated case, you will need to book a long consultation.

A long consultation allows our vet enough time with your pet to provide the appropriate recommendations on multiple concerns or complicated cases. Find out more here.

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