Provide optimal patient monitoring - you can be reassured your pet will be safe as they will be continually monitored by a trained nurse and/or veterinarian. This also means your pet will not sit in soiled bedding, medications are given on time, feeding regimes are maintained and your pet is carefully monitored before, during and after any surgery or procedure. We also use specialised equipment to monitor your pet during surgery; checking oxygen levels, heart rate and respiratory rate as a minimum standard.
Sterile surgery - just like a human hospital we autoclave all instruments and gowns before every surgery to reduce the risks of sterility related complications to your pet.
Approach to anaesthetic - We tailor individual anaesthetic programs based on a pet's age, breed, and current health status both to reduce the risks of anaesthetic and promote faster recovery.
Premium vaccines - be assured your pet receives the optimal protection available.
Extensive team training - We are dedicated to ongoing training of our vets and nurses. To maintain our high level of care our team are competency tested on a regular basis and are encouraged and supported to undertake external further education.
Policies - Our policies and procedures ensure our approach to patient care, medicine and customer care is consistent; and is updated in line with the latest advances in veterinary medicine.
Providing your choice of veterinarian - we have a number of expert veterinarians available across all of our clinics with a range of skill sets. If you have a pet with special needs or prefers a certain veterinarian, we will be able to make your pet's experience more enjoyable, and your visit less stressful. All you need to do is ask for your preferred veterinarian when you make an appointment or discuss any special needs your pet has with our friendly nursing team.
Extended opening hours - most of our hospitals are open 7 days a week, with extended opening hours until 7 pm every weeknight and 5 pm on weekends. This makes it easier for you to get your pet to the vet during your busy schedule.