Surgical patients are admitted between 7.30am and 8.30am on weekdays unless there are special circumstances or you have an appointment with the veterinarian for your pet to be examined prior to admission.
When you first arrive at the hospital we will ask you to assist us in completing an admission form which includes contact phone numbers, as well as relevant information about your pet. If your pet has recently been ill, and we are not aware of it, we also request that you share this information with us. This is also a good time for you to ask any questions if you are not clear on any aspect of the procedure.
Depending on the type of surgery being undertaken you may also need to see one of our veterinarians to review and share information about your pet’s health.
Finally, you are welcome and encouraged to accompany our nurse to the hospital ward where your pet will be staying, to help settle him/her into their quarters.
What happens to my pet in the hospital?
Once your pet has been admitted to our ward, we will perform a health check up and administer a sedative. This will help your pet relax and will reduce the dose of anaesthetic drugs required. In due course, an anaesthetic agent will be administered and an attending veterinary nurse will monitor your pet’s vital signs right through to recovery.
Most day surgery patients will be ready for discharge around 4pm on the day of surgery. We will make an appointment at a convenient time for you to collect your pet however, you can call us at any time during the day for an update on your pet’s progress.
A veterinarian or veterinary nurse will explain how to take care of your pet at home, and provide you with written instructions on any care or revisits required.
Full payment is required at time of discharge.